Hummit provides Hummit Coupon issuance only. We do not facilitate payment reimbursements. Returns will be accepted up to 10 days following the delivery of your order. To qualify for a return, your item must be in an identical state to when you received it—unworn or unused, with tags attached, and in its original packaging complete with the label and tag.
RETURN REQUEST
For return request, enter ORDER ID and PHONE / EMAIL ID in the page
PLEASE PAY ATTENTION TO SIGNIFICANT REQUIREMENTS
- Items must be unused and have all tags attached.
- The packaging must include the original invoice, packaging materials, and tags.
- If an order is returned, the accompanying free gift must also be returned.
- For Buy 2 Get 1, a customer must return all 3 products if they wish to return one.
- The product should be free of scratches or deformities.
- In cases of damaged, incorrect, or missing products received by the customer then unboxing video is mandatory.
- Return items received will be checked by the quality assurance team. Failing to meet any expectations, the product will be not accepted as well as will be returned back to you at your expense. No amount will be reimbursed in this case.
- Replacement is possible with same product only for damage / incorrect item post unboxing video is received
- In the event that a product is out of stock and cannot be replaced, it can be substituted with a Hummit Coupon exclusively.
- The customer must use a local courier service for the return. In such instances, the customer is responsible for the shipping charges.
- All our products come in one standard size, which is specified in the product descriptions on our website.
- The return retrieval will be scheduled for the initial delivery address.
- Once the product is delivered at our end and the Hummit Coupon will be issued within next 24 hours on email post going through quality check.
- The return once initiated it takes 7-10 working days to get it delivered at our warehouse.
- Return is allowed only once.
- Hummit Coupon amount will be issued of same value for which you have purchased.
- Expired Hummit Coupons cannot be used, and the funds from expired cards will not be reimbursed or credited.
- This Hummit Coupon is valid for 30 days.
How to use Hummit Coupon
- Hummit Coupon can be applied on our website at the checkout page.
- To utilize the Hummit Coupon which is received via email, enter your Code under “Have a Coupon ?” bar on the checkout page
- The code will applied and the amount will deducted from the payable amount.
- The validity of the Hummit Coupon is 30 days.
- Hummit Coupon is sent to the same email id which was placed initially in order.
- For any issues in using the Hummit Coupon code, you can contact our customer service team via call or WhatsApp us on +91 6369760204. Between 10 AM to 6 PM (Monday to Friday) or can send an email to support@hummitjewels.com
PROCEDURE FOR RETURNING ORDER
- To ensure our cherished customers have a hassle-free return experience, we’ve outlined the steps and guidelines below for returning products purchased from our website:
- Visit our website and locate the “Return” at the top https://www.hummitjewels.store/returns
- Complete the Return Request form by providing the following information:
- Enter your Order Number
- Input your Email ID/Mobile Number
- Choose the reason for return and select the product. Additionally, upload a video /photo in accordance with the chosen reason.
- Once we receive your request, it will be reviewed. If it meets the criteria mentioned above, it will be accepted within the next 24 hours. If it doesn’t meet the criteria, you may receive a rejection message.
- After the return process is initiated, it will take 7-8 days for your order to reach our warehouse. Following that, Hummit Coupon will be issued within the next 24 hours, as per your request.
CANCELLATION POLICY
For all Pre-paid orders, please note once orders are shipped we won’t be able to cancel.